the last word

I got a new iPad 3G. I called up Apple’s support and ask them the best way to transfer all of the content from my old iPad to the new iPad. They said back up the old iPad through iTunes, plug in the new iPad and follow instructions. I backed up the old iPad, plug… [Read More]

I just returned from a five day trip to the East Coast. I went to my 50th high school reunion, and I captured some images in New York City. I traveled with both my iPad and a ThinkPad X300, and it was a good opportunity to see which things each computer did best. It would’ve… [Read More]

I got a call from Data Robotics tech support. The tech said that, although it was a long shot, that I should download the disk diagnostics for the Western Digital web site, and run them on the four disks that had problems in the Drobo, both the disks that kept the Drobo from booting and… [Read More]

I called Drobo customer support. Actually, I called Drobo sales, since there doesn’t seem to be a separate customer support operation. The salesperson was very helpful. He said that normally they tell customers with disk failures to go to the manufacturer for replacements, but, since I’d had four out of five fail, he’d call the… [Read More]

The new Drobo FS is indicating yet another hard drive failure, bringing the total to four out of five. I have loaded two more WD 2TB Caviar Green disks from my stock of spares, so I have three working disks at this point. I’ll let you know how I make out with Drobo customer support… [Read More]