I told you all in a previous post that my experience with Microsoft support on what turned out to be a font problem with Office 2010 was abysmal. I promised to spare you details then, and I won’t rehash that call now. However, yesterday I received a signoff e-mail from the support tech. The critical… [Read More]
Office 2010 crashes: why’d they happen?
In previous posts, I reported that upon upgrading from Office 2007 to Office 2010, corrupted some fonts caused Outlook and Word to crash. There are a couple of possibilities here. Maybe the fonts were fine before the upgrade, and somehow the upgrade corrected them. Maybe the fonts have been corrupted for a long time, and… [Read More]
Another corrupted font, and a mystery
Just when I thought the Office 2010 font wars were over, a new battle broke out. I got an e-mail with a Word attachment that crashed Word 2010. I brought it up in Word on a computer that had only the standard Windows 7 fonts installed, and saw that the predominant font was Times. I… [Read More]
A failed Office 2010 upgrade, and a fix
Those of you who regularly read this blog know that I’m a heat seeker: somebody who gets involved in technology before it is well tested and debugged. I don’t do beta tests, but I’m usually near the front of the line for new versions of operating systems and applications. I try to do most of… [Read More]
Wall labels
I talked to Eric the other day about the wall labels for the Hartnell exhibition. He said he’d be happy to format and print the labels; all he needed from me was a Word file with the titles and dates. Since the titles of the images were already entered as metadata in the image files,… [Read More]
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