I got an email from Drobo support yesterday with the following instructions: “Since Drobo1 is only a back up, then instead of just reformatting, you might try starting the array from scratch by performing a Clear Disk per the attached instructions.  Once this completes, verify that “Tools” tab indicates that this Drobo is running v1.3.1…. [Read More]

I got an email from Drobo support yesterday with the following instructions: “Since Drobo1 is only a back up, then instead of just reformatting, you might try starting the array from scratch by performing a Clear Disk per the attached instructions.  Once this completes, verify that “Tools” tab indicates that this Drobo is running v1.3.1…. [Read More]

I got an email from a Drobo tech yesterday afternoon telling me to install the 1.3.1 release of the Drobo firmware. I told him I’d already figured that out but that I couldn’t do it until the Drobo console recognized Drobo1. He called and said to try power cycling it without the USB cable attached,… [Read More]

I poked around on the Drobo support site until I found a firmware update that’s supposed to fix the Error 51 problems.  Unfortunately, the instructions only apply to updating a Drobo that the Drobo management software recognizes. I hadn’t heard from Drobo support this morning so I decided to try some things myself. I shut… [Read More]